You need the best people representing your brand or business.
Printer outsourced technical services.
Precision Peripherals Ltd are the UK’s leading provider of printer outsourced technical services. At the heart of our business is the simple philosophy that:
“You need the best people representing your brand or business.”
So we work hard to ensure that our network of engineers, sales advisors, support staff and call handlers are the very best at what they do.
Our network of dedicated field engineers is available to resellers and OEM to provide same and next day service visits on a range of printer technologies including laser, thermal, wide format and barcode/label printers.
They are available for contracts, managed print or adhoc/ time and materials repairs.
Our repair and logistics centre in Swansea is an ideal location to repair equipment to component and board level.
Partners use our facilities and expertise to store and administer their logistics operations, running advance exchange programs and their stock management and distribution.
Your customers can speak directly to our helpdesk to log calls or get first level technical support and guidance.
Our systems provide you with feedback about first time call responses, fix rates and escalations.
Customers are crucial to any businesses and make sure we represent you and your brand.
Privacy and Security
Your customers are the most important part of your business. You need to partner with an organisation who you can trust and whose engineers and staff know that whilst they are speaking to your customer that they are representing your business.
Our engineers drive unmarked cars and wear non-branded clothing.