Printers break down at the most inconvenient time. I’m sure you have been in a situation where you were up against the clock and needed to get print something urgently only to be let down by a phantom paper jam, lines appearing in the barcode, an alignment issue or paper out message.
This is where you need the peace of mind of knowing that you are supported by a PPL fully comprehensive maintenance contract. You can just send an e-mail, go to our website or pick up the phone to talk to somebody in our UK call centre to book a call and one of our engineers will come and fix the printer for you.
Our engineers are fully trained on all the major printing technologies including laser, barcode/thermal, line matrix, inkjet and wide format so it doesn’t matter If your usual technician is on holiday as their replacement will be just as good.
We provide maintenance contracts for a wide range of manufacturers including;
Laser Printers: HP, Brother, Toshiba, Canon, Samsung, Lexmark, Oki, Microplex and many others.
Inkjet: Epson, Canon.
Thermal Printers: Zebra, Sato, Citizen, Toshiba Tec, TSC, Printronix Auto ID, Microplex, Cab, Datamax, Printek, Avery Dennison, Intermec and many others.
Wide Format: HP, Canon, Epson.
Dot / Line Matrix: Oki, Printronix.
Managed Print Contracts
For customers with office A3 laser printers or production machines we provide a managed print service for a pay per click rate or an outright purchase. We can provide cover on new printers or on machines that have recently expired from an MPS contract.
Call 01635 206700 to speak to one of specialist MPS consultants.
All parts and labour are included in one our fully inclusive maintenance contracts.
What’s Not Included
In your printer there are items that will wear down or deplete depending on how often they are used. A bit like the tyres on a car which need to be periodically replaced. These are known as consumables and can include items such as toners, drums, maintenance kit items in office laser printers and printheads and platen rollers for barcode label printers.