If your production printer breaks down you need to find an engineer who is trained to repair these very complicated machines. We recognises that these cut sheet printers are a crucial part of your organisation and so not only will you need a trained engineer but you will also require an efficient spares distribution network to get parts to you quickly.
Our local copier engineers are trained on all the major photocopier brands including Ricoh, Xerox, Konica, Develop and Sharp.
The way that we work for production print digital printers is that we will not send an engineer to you unless you have first spoken to one of our experts. This should allow us to bring parts enabling a greater chance of a first time fix.
Our charges are based on a fixed price so you know exactly what you will pay before the production engineer arrives – there will be no nasty surprises when you get the bill.
Same day and next business day callouts are available on request.
If you have a problem with your production machine of need to talk to us about a maintenance visit, maintenance contract or supporting an out of contract / second hand machine then please contact us by clicking on the button below.
settings:title=Quick Repair Request:segment=repair What make is your printer?:radio Ricoh Konica Minolta HP Sharp Canon Xerox Other ** What is the fault?:text Description ** Company Information:text Company Name ** Where should we send our advice?:text Email ** Contact Details?:text Name Phone ** Thank You...:end We will respond to you as soon as we have reviewed your information
These are the some of the most common production printer problems which our local printer engineer can fix
Paper jamming is one of the most common faults – even if there is no paper visible – and one that our production engineers are likely to be able to fix in one visit.
Poor Print Quality
Poor print quality may mean that a consumable is on the way out – but it may be because it is dirty and needs a valet clean. Save some money and extend the life of your consumables by speaking to us.
If your production printer is displaying an error message then contact us and we will tell you what it means and the next steps you need to take to fix your photocopier.
Noisy copiers are irritating, disruptive and concerning. Banging, grinding, squeaking and general noise coming from your production printer is an obvious sign that something has gone wrong and needs fixing or a service.
This is one of the most frustrating problems of all – the printer looks fine, there are no messages and the lights are on – but when you send a print job to it nothing comes out. Don’t worry, our photocopier engineers will be able to help.
Unlike normal photocopiers, production copiers require regular servicing to ensure that the common parts are replaced at set intervals so it will not fail prematurely. Contact us and we will help you plan a maintenance service schedule.
Why Organisations Choose to Use PPL Production Printer Engineers?
Our engineers have on average over 10 years experience of fixing production printers. Our customers know that they are getting production engineers who know what to look for, how to fix it and above all are helpful. They will take the time to explain to you what went wrong and how it was repaired or what needs to happen next. Before leaving they will service the machine and clean it and point out anything that is likely to cause it to fail in the near future.
If a part is needed then they will report it to our helpdesk and you will be contacted with a cost for the part. We always ensure that you are quoted before any parts are fitted so you will always know how much you will pay before the engineer arrives.
All of our engineers have had manufacturing training and we get pricing support from them so that if you do need a part then you know that not only are you going to be getting the right parts but also that you will also be getting them at the very best price.
New and Refurbished Production Printers
If you are considering replacing an older unit then please contact us. We have access to deals and offers that may save you money. Furthermore, we have a stock of low print volume refurbished production machines at a great price.
We have split the country into three zones. The majority of our customers are in zone 1 in which we can provide same / next business day copier repairs. The map opposite shows our service coverage.
We can provide zone 1 coverage to all our customers in Northern England who are located in towns in the following regions.
North East – Newcastle, Sunderland, Durham, Carlisle, Brampton, Berwick-Upon-Tweed, Middlesbrough, Darlington, Stockton-on-Tees, Washington, South Shields, Hartlepool, Tynemouth, Wallsend, Jarrow, Redcar, Chester-Le-Street, Whitley Bay, Cramlington, Peterlee, Consett, Newton Aycliffe.
Yorkshire and the Humberside – Leeds, Sheffield, Bradford, Wakefield, Huddersfield, York, Rotherham, Barnsley, Halifax, Grimsby, Doncaster, Rotherham, Kingston upon Hull, Barnsley, York, Calderdale, Harrogate, Scarborough, Hambleton, Selby, Craven, Ryedale, Scunthorpe, Keighley.
North West – Liverpool, Manchester, Bolton, Warrington, Blackpool, Birkenhead, Sale, Blackburn, Stockport, St Helens, Rochdale, Wigan, Oldham, Southport, Salford, Preston, Burnley, Chester, Bury, Carlisle, Crewe, Atherton, Bamber Bridge, Ellesmere Port, Runcorn.
East Midlands – Leicester, Nottingham, Derby, Northampton, Lincoln, Chesterfield, Mansfield, Loughborough, Kettering, Beeston, Wellingborough, Corby, West Bridgford, West Bridgford.
West Midlands – Birmingham, Coventry, Stoke-on-Trent, Wolverhampton, Telford, Solihull, Sutton Coldfield, Worcester, Nuneaton, Redditch, Dudley, Newcastle-Under-Lyme, Tamworth, Shrewsbury, West Bromwich, Burton upon Trent, Cannock, Rugby, Stafford, Stourbridge, Walsall, Warwick.
Central and Southern England and the South West
Our production print engineers are based throughout central and southern England and are available to investigate any problems that you are having with your copier. Below are some of the towns / areas where are are able to provide same day / next business day service.
East of England – Luton, Southend-on-Sea, Peterborough, Cambridge, Watford, Colchester, Basildon, Chelmsford, Hemel Hempstead, Leighton Buzzard, Bedford, St Neots, Huntingdon, Bury St Edmunds, Harlow, St Albans, Grays, Clacton-on-Sea, Brentwood.
London – Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, City of London, City of Westminster, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth.
South East – Southampton, Portsmouth, Reading, Brighton and Hove, Oxford, Milton Keynes, Slough, High Wycombe, Worthing, Crawley, Gillingham, Woking, Basingstoke, Maidstone, Hasting, Bracknell, Chatham, Eastleigh, Guildford, Gosport, Aylesbury, Farnborough, Walton-on-Thames, Bognor Regis, Rochester, Maidenhead, Margate, Ashford, Aldershot, Gravesend, Littlehampton. Wokingham, Wantage, Didcot, Newbury, Thatcham, Tonbridge, Farnham, Staines, Broadstairs, Havant, Banbury, Aldershot.
South West -Swindon, Bath, Bristol, Exeter, Bournemouth, Cheltenham, Plymouth, Poole, Torbay, Gloucester, Weston-Super-Mare, Taunton, Salisbury, Weymouth, Paignton, Filton, Torquay, Clevedon.
Precision Peripherals Ltd has had a presence in Wales since 1996 with the opening of the Swansea repair centre in 1996. Our state of the art facility means that our customers in Wales have the option to drop off printers or take advantage of our onsite engineer being able to bring the printer back to our workshop for a more in-depth investigation.
More more information about our repair centre and the services that we can provide then please visit our repair centre page.
Below are the cities and towns and the following service levels that we can provide.
Swansea, Cardiff, Newport, Port Talbot, Neath, Bridgend, Wrexham, Barry, Pontypridd, Aberdare, Tonypandy, Buckley, Flint, Shotton, Penarth, Porthcawl, Llanelli.
Carmarthen, Merthyr Tydfil.
Aberystwyth, Colwyn Bay, Bangor, Rhly, Haverfordwest, Llandudno, Cowlyn Bay, Prestatyn.
Precision Peripherals Ltd has always been able to provide an onsite production print repair services to their customers in Scotland and have provided this service since their foundation in 1982. Our service in Scotland is overseen by Central Peripherals Ltd, a sister company and reseller of specialist Auto-ID service and equipment, based in Dollar.
Although focusing on Auto ID equipment sales, Central Peripherals is able to supply all the services that are found in the wider PPL portfolio. More information about Central Peripherals Ltd can be found here.
Our engineers based in Scotland are able to provide onsite service throughout the Scottish mainland and these are the cities and towns that we are able to support.
Ayr, Bathgate, Bridge of Alan, Coatbridge, Cumbernauld, Dundee, Dunfermline, East Kilbride, Edinburgh, Falkirk, Glasgow, Greenock, Hamilton, Kilmarnock, Kinross, Kirkcaldy, Livingston, Paisley, Perth, Stirling.
Aberdeen, Fraserburgh, Peterhead.
Buckie, Elgin, Inverness, Thurso.
Northern and Southern Ireland
Our customers in both Northern and Southern Ireland are looked after by a team of specialist production engineers who are able to repair all makes and models of photocopiers.
We can offer onsite photocopier repairs in the following towns and cities:
County Armagh – Craigavon, Portadown.
County Antrim – Antrim, Ballycastle, Ballyclare, Ballymena, Ballymoney, Carrickfergus, Dunmurry, Larne, Newtownabbey, Portrush, Randalstown.
County Down – Ballynahinch, Banbridge, Bangor, Belfast, Carryduff, Comber, Donaghadee, Downpatrick, Dromore, Dundonald, Holywood, Kilkeel, Newcastle, Newtownards, Warrenpoint.
County Fermanagh – Enniskillen.
County Londonderry – Coleraine, Limavady, Magherafelt, Portstewart.
County Tyrone – Coalisland, Dungannon, Strabane.
Connacht – Ballina, Ballinasloe, Castlebar, Galway, Loughrea, Sligo, Tuam, Westport.
Leinster – Ardee, Arklow, Athlone, Athy, Balbriggan, Birr, Bray, Carlow, Drogheda, Driocheah Nua, Dublin, Dundalk, Edenderry, Enniscorthy, Gorey, Kells, Kilkenny, Lexilp, Longford, Mountmellick, Muinebeag, Mullingar, Naas, Navan, New Ross, Portlaoise, Tullamore, Tullow, Wexford, Wicklow.
Muster – Bantry, Carrick-on-Suir, Cashel, Clonakilty, Clonmel, Cobh, Cork, Dungarvan, Ennis, Killarney, Kilrush, Kinsale, Limerick, Listowel, Macroom, Mallow, Midleton, Nenagh, Newcastle West, Passage West, Shannon, Skibbereen, Thurles, Tipperary, Tralee, Tramore, Waterford, Youghal.
Ulster – Buncrana, Cavan, Letterkenny, Monagham.
This page has been focused on repairing and servicing production printers.
We can still help you if you have a different type of printer. To find out more just click on the description of what type of printer you need fixing.