Wide format printers are expensive and difficult to repair and service. It is very easy for an inexperienced engineer to accidentally break a plotter or order up an incorrect part.
Our printer engineers have been repairing wide format plotter printers since the mid-1990s. Our plotter printer engineers are trained to repair both plotter and wide format printers manufactured by the major brands including H-P, Epson, Canon and Ricoh.
If you have a problem then speak to us and we will listen and then we will quote you. We give fixed prices so you know exactly what you will pay before the engineer arrives – there will be no nasty surprised when you get the bill.
Same day and next business day callouts are available on request.
To get advice from an engineer about your problem or to book a printer engineer visit then please click on the contract us button below.
settings:title=Quick Repair Request:segment=repair What make is your printer?:radio Canon HP Epson Sharp Ricoh Other ** What is the fault?:text Description ** Company Information:text Company Name ** Where should we send our advice?:text Email ** Contact Details?:text Name Phone ** Thank You...:end We will respond to you as soon as we have reviewed your information
These are the some of the most common wide format and plotter problems which our local engineers can fix
Belt Issues
Are you sure that you’re ordering the right belt? If unsure then we can make sure you get the right one and also fit it for your correctly.
Poor Print Quality
Like all inkjet printers the ink delivery systems or the printhead can fail. Problems like this can be expensive to repair so it may be worth upgrading. Speak to us about the best option for your business.
Error Messages
If your printer is displaying a strange unknown error message then let us know and we can identify it – we have access to all the manuals.
Noisy Printer
If your printer is making a strange clunking or grinding noise then it could be indicative of a serious problem. Give us a call and we can investigate it for you.
Not Printing
This is one of the most frustrating problems out there – you send a print job to the printer but nothing comes out. Our engineers can generally solve problems like this in one visit unless there is a physical problem with the network port.
Servicing
Plotters will benefit from regular service and maintenance visits. Contact us to prevent some of these common problems for ever occurring.
Why Organisations Choose to Use PPL Plotter Engineers?
Our engineers have on average over 15 years experience of fixing wide format printers and plotters. Our customers know that they are getting plotter engineers who know what to look for, how to fix it and above all are helpful. They will take the time to explain to you what went wrong and how it was repaired or what needs to happen next. Before leaving they will service the machine and clean it and point out anything that is likely to cause it to fail in the near future.
If a part is needed then they will report it to our helpdesk and you will be contacted with a cost for the part.
All of our engineers have had manufacturing training and we get pricing support from them so that if you do need a part then you know that not only are you going to be getting the right parts but also that you will also be getting them at the very best price.
New Plotter Sales
If you have had enough with your plotter or think that it is time to upgrade then speak to our sales teams for friendly advice and support.
We have been selling and servicing plotters since the mid 1990s and can help customers choose the right plotter for their application. Plus every machine we sell is backed up by our network of field engineers.
Local Engineers
We have split the country into three zones. The majority of our customers are in zone 1 in which we can provide same / next business day plotter repairs. The map opposite shows our service coverage.
Northern England
We can provide zone 1 coverage to all our customers in Northern England who are located in towns in the following regions.
North East – Newcastle, Sunderland, Durham, Carlisle, Brampton, Berwick-Upon-Tweed, Middlesbrough, Darlington, Stockton-on-Tees, Washington, South Shields, Hartlepool, Tynemouth, Wallsend, Jarrow, Redcar, Chester-Le-Street, Whitley Bay, Cramlington, Peterlee, Consett, Newton Aycliffe.
Yorkshire and the Humberside – Leeds, Sheffield, Bradford, Wakefield, Huddersfield, York, Rotherham, Barnsley, Halifax, Grimsby, Doncaster, Rotherham, Kingston upon Hull, Barnsley, York, Calderdale, Harrogate, Scarborough, Hambleton, Selby, Craven, Ryedale, Scunthorpe, Keighley.
North West – Liverpool, Manchester, Bolton, Warrington, Blackpool, Birkenhead, Sale, Blackburn, Stockport, St Helens, Rochdale, Wigan, Oldham, Southport, Salford, Preston, Burnley, Chester, Bury, Carlisle, Crewe, Atherton, Bamber Bridge, Ellesmere Port, Runcorn.
East Midlands – Leicester, Nottingham, Derby, Northampton, Lincoln, Chesterfield, Mansfield, Loughborough, Kettering, Beeston, Wellingborough, Corby, West Bridgford, West Bridgford.
West Midlands – Birmingham, Coventry, Stoke-on-Trent, Wolverhampton, Telford, Solihull, Sutton Coldfield, Worcester, Nuneaton, Redditch, Dudley, Newcastle-Under-Lyme, Tamworth, Shrewsbury, West Bromwich, Burton upon Trent, Cannock, Rugby, Stafford, Stourbridge, Walsall, Warwick.
Central and Southern England and the South West
Our plotter engineers are based throughout central and southern England and are available to investigate any problems that you are having with your copier. Below are some of the towns / areas where are are able to provide same day / next business day service.
East of England – Luton, Southend-on-Sea, Peterborough, Cambridge, Watford, Colchester, Basildon, Chelmsford, Hemel Hempstead, Leighton Buzzard, Bedford, St Neots, Huntingdon, Bury St Edmunds, Harlow, St Albans, Grays, Clacton-on-Sea, Brentwood.
London – Barking and Dagenham, Barnet, Bexley, Brent, Bromley, Camden, City of London, City of Westminster, Croydon, Ealing, Enfield, Greenwich, Hackney, Hammersmith and Fulham, Haringey, Harrow, Havering, Hillingdon, Hounslow, Islington, Kensington and Chelsea, Kingston upon Thames, Lambeth, Lewisham, Merton, Newham, Redbridge, Richmond upon Thames, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth.
South East – Southampton, Portsmouth, Reading, Brighton and Hove, Oxford, Milton Keynes, Slough, High Wycombe, Worthing, Crawley, Gillingham, Woking, Basingstoke, Maidstone, Hasting, Bracknell, Chatham, Eastleigh, Guildford, Gosport, Aylesbury, Farnborough, Walton-on-Thames, Bognor Regis, Rochester, Maidenhead, Margate, Ashford, Aldershot, Gravesend, Littlehampton. Wokingham, Wantage, Didcot, Newbury, Thatcham, Tonbridge, Farnham, Staines, Broadstairs, Havant, Banbury, Aldershot.
South West -Swindon, Bath, Bristol, Exeter, Bournemouth, Cheltenham, Plymouth, Poole, Torbay, Gloucester, Weston-Super-Mare, Taunton, Salisbury, Weymouth, Paignton, Filton, Torquay, Clevedon.
Wales
Precision Peripherals Ltd has had a presence in Wales since 1996 with the opening of the Swansea repair centre in 1996. Our state of the art facility means that our customers in Wales have the option to drop off printers or take advantage of our onsite engineer being able to bring the printer back to our workshop for a more in-depth investigation.
More more information about our repair centre and the services that we can provide then please visit our repair centre page.
Below are the cities and towns and the following service levels that we can provide.
Zone 1:
Swansea, Cardiff, Newport, Port Talbot, Neath, Bridgend, Wrexham, Barry, Pontypridd, Aberdare, Tonypandy, Buckley, Flint, Shotton, Penarth, Porthcawl, Llanelli.
Zone 2
Carmarthen, Merthyr Tydfil.
Zone 3
Aberystwyth, Colwyn Bay, Bangor, Rhly, Haverfordwest, Llandudno, Cowlyn Bay, Prestatyn.
Scotland
Precision Peripherals Ltd has always been able to provide an onsite plotter repair service to their customers in Scotland and have provided this service since their foundation in 1982. Our service in Scotland is overseen by Central Peripherals Ltd, a sister company and reseller of specialist Auto-ID service and equipment, based in Dollar.
Although focusing on Auto ID equipment sales, Central Peripherals is able to supply all the services that are found in the wider PPL portfolio. More information about Central Peripherals Ltd can be found here.
Our engineers based in Scotland are able to provide onsite service throughout the Scottish mainland and these are the cities and towns that we are able to support.
Zone 1
Ayr, Bathgate, Bridge of Alan, Coatbridge, Cumbernauld, Dundee, Dunfermline, East Kilbride, Edinburgh, Falkirk, Glasgow, Greenock, Hamilton, Kilmarnock, Kinross, Kirkcaldy, Livingston, Paisley, Perth, Stirling.
Zone 2
Aberdeen, Fraserburgh, Peterhead.
Zone 3
Buckie, Elgin, Inverness, Thurso.
Northern and Southern Ireland
Our customers in both Northern and Southern Ireland are looked after by a team of specialist plotter engineers who are able to repair all makes and models of photocopiers.
We can offer onsite repairs in the following towns and cities:
Northern Ireland
County Armagh – Craigavon, Portadown.
County Antrim – Antrim, Ballycastle, Ballyclare, Ballymena, Ballymoney, Carrickfergus, Dunmurry, Larne, Newtownabbey, Portrush, Randalstown.
County Down – Ballynahinch, Banbridge, Bangor, Belfast, Carryduff, Comber, Donaghadee, Downpatrick, Dromore, Dundonald, Holywood, Kilkeel, Newcastle, Newtownards, Warrenpoint.
County Fermanagh – Enniskillen.
County Londonderry – Coleraine, Limavady, Magherafelt, Portstewart.
County Tyrone – Coalisland, Dungannon, Strabane.
Ireland
Connacht – Ballina, Ballinasloe, Castlebar, Galway, Loughrea, Sligo, Tuam, Westport.
Leinster – Ardee, Arklow, Athlone, Athy, Balbriggan, Birr, Bray, Carlow, Drogheda, Driocheah Nua, Dublin, Dundalk, Edenderry, Enniscorthy, Gorey, Kells, Kilkenny, Lexilp, Longford, Mountmellick, Muinebeag, Mullingar, Naas, Navan, New Ross, Portlaoise, Tullamore, Tullow, Wexford, Wicklow.
Muster – Bantry, Carrick-on-Suir, Cashel, Clonakilty, Clonmel, Cobh, Cork, Dungarvan, Ennis, Killarney, Kilrush, Kinsale, Limerick, Listowel, Macroom, Mallow, Midleton, Nenagh, Newcastle West, Passage West, Shannon, Skibbereen, Thurles, Tipperary, Tralee, Tramore, Waterford, Youghal.
Ulster – Buncrana, Cavan, Letterkenny, Monagham.
This page has been focused on repairing and servicing plotters and wide format machines.
We can still help you if you have a different type of printer. To find out more just click on the description of what type of printer you need fixing.
