How to get your Printer Fixed by our Expert Engineers

If you’re facing issues with your printer and need professional assistance, you have come to the right place. Our local printer engineers are just a phone call away to come and repair your printer and get you back up and running.

Our local printer engineers can fix, service and repair the following type of printers on your premises.

Copiers and Office Laser Printers

Barcode Thermal Label Printers

Line Matrix Printers

Wide Format Printers

If you'd like to arrange for an engineer to come and fix your printer, these three steps explain how our process works

Step 1: We need to know what your problem is

We believe that speaking with you allows us to gain a better understanding of your issue. It is our firm belief that having a conversation with you will help us identify any underlying problems, thereby improving the chances of achieving a first-time fix.

Call us at 01635 206700 or fill out the form provided, and we will call you back.

Step 2: Transparent Quote

Following our conversation, we will provide you with a quote for the callout and any parts we anticipate will be needed. Copier and printer parts can be very expensive, but thanks to our direct purchasing relationships, we are able to pass those savings onto you.

Remember, when you deal with Precision Peripherals Ltd, we will always provide a quote, so you will always know how much your repair will cost. There will be no nasty surprises when you receive the bill.

Step 3: The Engineers Visit

Once you decide to proceed, we’ll log the call and give you a unique reference number. If parts are required, they will be sent to you in advance. Our schedulers will look at the other calls that have been logged in your area and then allocate for one of our local printer engineers to attend a time and date that is convienient to you.

For updates, and if you have any questions, then please feel free to contact the service desk.

A printer engineer from Precision Peripherals Ltd fitting a platen roller to a Zebra printer.

Step 4: Following on from the visit

If all goes to plan, you will have a fully functioning printer when the engineer leaves. However, there may be occasions when additional parts are needed. Despite our best efforts, we can never guarantee that your printer will be fixed after the first visit. If parts are required, we will always provide you with a written quote, and our engineers will never replace a part without your consent.

Occasionally, a fault may be so severe that it is classified as 'beyond economic repair.' This occurs when the cost of the parts exceeds the value of the machine or when the printer is so old that the required spares for the repair cannot be obtained. If our local printer engineer believes that a repair is not feasible, we can offer you a quote for a replacement printer. Thanks to our relationships with leading manufacturers, we can provide access to special deals, promotions, and discounts. Alternatively, you may benefit from one of our refurbished, nearly-new printers. Regardless of which option you choose, we can still support you with one of our comprehensive maintenance contracts."

Why Choose Precision Peripherals Ltd?

In today's fast-paced business environment, the reliability and efficiency of office equipment, especially printers, are crucial for maintaining productivity. Precision Peripherals Ltd understands this need deeply, offering expert printer repair services that stand out in the crowded marketplace. Here's why companies should choose Precision Peripherals Ltd, especially when they are searching for a "local printer engineer near to me."

Proxmity and Rapid Response

The first advantage of Precision Peripherals Ltd is via our network of local printer engineers spread across the UK. This geographic spread ensures that no matter where your business is located, a highly skilled technician is never too far away. The phrase "local printer engineer near to me" is not just a search term but a guarantee from Precision Peripherals Ltd, ensuring minimal downtime for your business due to printer failures. Their rapid response times mean that issues can be resolved quickly, preventing the bottlenecking of office tasks and maintaining the flow of business operations.

Expertise and Experience

Precision Peripherals Ltd boasts a team of engineers who are not just experts in their field but are also continuously trained on the latest technologies and models. This means they are well-equipped to handle a wide range of printer issues, from common paper jams and quality issues to more complex hardware failures. Their expertise ensures that printers are not just repaired but are serviced for performance, longevity, and reliability.

Cost-Effectiveness

For many businesses, the cost is a critical factor when it comes to repairs and maintenance. Precision Peripherals Ltd understands this, offering competitive pricing without compromising on quality or efficiency. By choosing a local printer engineer from Precision Peripherals Ltd, businesses can save on the costs associated with delays in repair such as shipping or the need to hire external services. Furthermore, their maintenance contracts are designed to offer peace of mind, covering parts, labor, and regular servicing at a predictable cost, which helps in budgeting and reduces the risk of unexpected expenses.

Comprehensive Service Offering

Beyond just repairs, Precision Peripherals Ltd offers a comprehensive suite of services that include regular break-fix contracts, preventative maintenance visits, supply of parts, and professional advice on printer management and deployment. This approach not only addresses the immediate repair needs but also helps in preventing future issues, ensuring that printers remain in top condition and operate efficiently for longer periods.

Customer-Centric Approach

At the heart of Precision Peripherals Ltd's operations is a commitment to customer satisfaction. Their approach is highly personalized, ensuring that each client receives service tailored to their specific needs and circumstances. This customer-centric approach, combined with our expertise and rapid response times, makes us the go-to provider for businesses looking for "a local printer engineer near to me."

Precision Peripherals Ltd represents the ideal choice for businesses seeking reliable, efficient, and expert printer repair services. Their blend of proximity, expertise, cost-effectiveness, comprehensive service offering, and a customer-centric approach ensures that businesses experience minimal disruption and can maintain a smooth operation, making Precision Peripherals Ltd a trusted partner in managing and optimizing office equipment.