Label Printer Engineers
Local, professional printer engineers near you.
If you have a faulty industrial label or barcode printer, then you have come to the right place. Precision Peripherals Ltd have been repairing printers for over 40 years. Our expert thermal barcode label printer engineers are ready and available to help you.
To arrange an engineer visit, please call us on 01635 206700 or complete the form opposite. You will be put through to an expert who will discuss your issue and determine the most suitable repair option.
Reasons to Choose Precision Peripherals Ltd
History - we have been repairing printers since the 1980s.
Expert Local Engineers - our engineers have a deep understanding of thermal barcode printer technology.
Onsite Repairs - our network of engineers means we can support customers throughout England, Wales and Scotland.
Multi-Brand Support - we can repair your thermal printer, no matter what the brand.
Rapid Response - same day or next business day callouts available.
No Hidden Costs - we guarantee that there will be no nasty surprises when you get our invoice.
No Subcontractors - unlike other companies, we do not use sub-contractors.
Maintenance Contracts - wide range of responses, service/supplies bundles available.
30 Day Warranty on Repairs - we provide a 30 day warranty on our repairs.
Tell Us About Your Problem
We take the repair of printers seriously. You can learn more about our processes and how we operate by clicking here. Alternatively, please peruse this page to see the full range of services that we provide for barcode label printers.
Label Printers We Repair
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Industrial Label Printers
Should your industrial label printer unexpectedly fail, it can seriously disrupt your business operations. Our local printer engineers understand the critical importance of promptly restoring your label printer's functionality.
Our engineers possess extensive knowledge of thermal printer technology, the foundational technology behind every label printer. This expertise ensures they can perform onsite repairs for any brand of label printer.
If you're experiencing issues and require a professional label printer engineer's assistance, please contact us at 01635 206700.
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Desktop Label Printers
Desktop label printers are typically used in retail, distribution and warehousing environments to print smaller sized labels.
Given their size, these printers are more suited to back-to-base repairs, which we can undertake in our state of the art repair centre. Here we have the capacity to repair printers down to the componet level.
Please contact us on 01635 206700 to discuss the best desktop printer repair option for you.
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Print and Apply Systems
PPL stands out as one of the select few companies in the UK equipped with the technical expertise required to perform repairs on printers integrated into production lines, commonly known in the industry as “Print and Apply” systems.
Our engineers boast the capability to repair an extensive array of printers and devices produced by a variety of manufacturers, including Zebra, TSC, Printronix, and Microplex, demonstrating our wide-ranging expertise.
For more details on how we can assist you, please contact our technical sales team at 01635 206700. We're here to provide the support and solutions you need.
Our Services
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Onsite Repairs
PPL excels in providing swift onsite label printer repairs across the UK, ensuring minimal downtime for your business. Our expert technicians are equipped to handle a broad spectrum of issues with precision, catering to a wide range of brands and models.
Trust PPL for reliable, efficient label printer repair services.
If you have a problem, then contact us today on 01635 206700.
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Back to Base Repairs
At our Swansea repair centre, we specialize in comprehensive back-to-base repair solutions, meticulously addressing a wide array of technical issues with precision.
Our skilled technicians leverage advanced tools and techniques to restore your equipment to optimal condition, ensuring reliability and extended service life.
For more information, or arrange the return/collection of equipment then call us on 01635 206700.
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Preventative Maintenance Servicing
Choosing PPL for Preventative Maintenance (PM) Servicing ensures your equipment receives expert care, minimizing downtime and enhancing performance. Our tailored PM programs proactively address potential issues, keeping your machinery running smoothly and extending its lifespan.
Regular services from PPL not only improve reliability but also safeguard your investment, offering peace of mind and significant cost savings over time.
Maintenance Contracts
A Maintenance Contract from Precision Peripherals offer a comprehensive strategy to ensure that the reliability, longevity, and optimal performance of your organisations label printers. By adopting such a contract, businesses can enjoy a multitude of benefits, which are pivotal in maintaining operational efficiency and minimizing downtime. These benefits range from specialized repair services to peace of mind that comes from knowing your equipment is in expert hands.
Onsite Repairs or Back-to-Base
One of the primary benefits of a PPL Maintenance Contract is the option for both back-to-base and onsite repairs. This dual approach ensures flexibility and rapid response to any issues that may arise. Onsite repairs minimize downtime by bringing professional engineers directly to your location, allowing for immediate troubleshooting and repair. Meanwhile, back-to-base repairs provide an opportunity for more comprehensive diagnostics and servicing by experts in a controlled environment, ensuring your printer returns to you in optimal condition.
Onsite Repairs Across the UK
For multi-site companies, having one contact who is able to service and support your printer fleet, irrespective of where they are located, is essiential. With our network of highly trained engineers, PPL are able to support your printers throughout the UK.
Access to Professional Engineers
Professional engineers are at the heart of PPL Maintenance Contracts. These individuals are not just technicians; they are experts in their field, with deep knowledge of barcode thermal label printers. Their expertise ensures that repairs, maintenance, and updates are performed correctly and efficiently, reducing the risk of recurring issues. Access to such high-level professionals can significantly extend the lifespan of your printers and ensure they operate at peak efficiency.
Tailored Response Options
A standout feature of PPL Maintenance Contracts is the customization of response times and services to fit industry-specific requirements. This tailored approach ensures that the level of service you receive is directly aligned with your business needs. Whether you operate in a fast-paced retail environment or a logistics company where printers are in constant use, the contract can be designed to offer response times that minimize operational disruption and maintain continuous productivity.
Peace of Mind
Perhaps the most significant benefit of a PPL Maintenance Contract is the peace of mind it provides. Knowing that your barcode thermal label printers are covered under such a contract means that unexpected breakdowns or performance issues will be swiftly and professionally handled. This assurance allows businesses to focus on their core operations without worrying about the potential impact of printer failures.
Cost-Effectiveness
While the upfront cost of a PPL Maintenance Contract may seem like an additional expense, it is an investment that can lead to substantial long-term savings. Regular maintenance and timely repairs can prevent more severe and costly issues from arising. Furthermore, by extending the operational life of your printers, you avoid the expense and hassle of frequent replacements. The predictability of maintenance expenses also aids in budget planning, with no unexpected repair costs to contend with.
Supplies and Service Bundles
PPL is unique because they are one of the only few companies in the UK who offer service and supplies as a single package.
A PPL Maintenance Contract for Barcode Thermal Label Printers offers a comprehensive and effective strategy to ensure that your printing equipment remains in top condition, minimizing downtime and supporting continuous operation. With benefits ranging from access to professional engineers and tailored response options to cost-effectiveness and peace of mind, such a contract is a prudent investment for any business reliant on these critical tools. It embodies a proactive approach to maintenance, one that safeguards your operational efficiency and supports your business’s long-term success.
For more information contact our sales team today on 01635 206700 and we will be happy to discuss your requirements.
Brands of Label Printers
The following are the most common brands of label printers that our engineers encounter and are trained to service, repair and fix.
Citizen
Datamax
Printronix
Godex
Sato
Zebra
Intermec
Toshiba TEC
Honeywell
TSC
Printhead and Platen Fitting
For businesses that rely heavily on thermal printing technology—such as those in the logistics, retail, and manufacturing sectors—the performance and reliability of their printing equipment are non-negotiable. Precision Peripherals Ltd (PPL) stands out as a premier partner in ensuring that these critical needs are met through the provision of high-quality printheads and platens, coupled with expert installation services. Here’s a look at why companies should consider PPL for their printing equipment needs.
High-Quality Printheads and Platens
PPL offers high-quality printheads and platens that are essential for maintaining the integrity and efficiency of printing operations. These components are critical for ensuring crisp, clear, and reliable prints—qualities that are indispensable for barcode, label, and receipt printing. By sourcing these components from PPL, companies can ensure that they are using parts that meet or exceed the original equipment manufacturer’s (OEM) specifications, leading to better performance and longevity of their printing equipment.
Expert Installation Services
The value of premium printheads and platens can only be fully realized when they are correctly installed and calibrated. PPL’s team of professional engineers is skilled in the intricacies of a wide range of printing equipment. By opting for PPL's installation services, businesses can ensure that their new components are fitted accurately, thus optimizing the performance of their printers. This precision in installation helps prevent common issues such as misalignment and wear, which can result from improper setup.
Prolonged Equipment Life and Reduced Downtime
Regular maintenance, including the replacement of worn components with high-quality parts, is key to extending the operational lifespan of printing equipment. PPL’s printheads and platens, combined with professional installation, contribute to this goal, ensuring printers remain in top condition. This proactive approach to maintenance can significantly reduce downtime caused by equipment failure, thereby maintaining productivity and operational efficiency.
Cost Efficiency
While the initial cost of premium printheads, platens, and professional installation services may be higher than opting for generic parts and self-installation, the long-term savings are substantial. High-quality components tend to have a longer service life and are less likely to cause damage to other parts of the printer. Additionally, the expertise of PPL’s engineers in installing and calibrating these parts can prevent costly repairs and replacements down the line. Investing in quality and expertise from the start can lead to significant cost savings over the life of the printing equipment.
Peace of Mind
Partnering with PPL for the supply and installation of printheads and platens offers businesses peace of mind. Knowing that their printing equipment is fitted with the best components and installed by experts allows companies to focus on their core operations, confident in the reliability and efficiency of their printing operations.
Precision Peripherals Ltd provides a comprehensive solution for businesses looking to maintain the highest standards in their printing operations. High-quality printheads and platens, expert installation, and the assurance of working with a reputable provider contribute to improved equipment performance, reduced downtime, and overall operational efficiency. For companies that depend on thermal printing technology, choosing PPL is a strategic decision that supports long-term success.
Ribbon and Label Support
Companies who purchase their barcodes and ribbons from Precision Peripherals Ltd have access to specailised support bundle options. We find that many problems are caused by companies who use the incorrect supplies which causes inefficiencies in their operations and can, in some cases, descrease the lifespan of the printer.
We provide a number of benefits to companies who choose to partner with us.
Problem-Solving Expertise
Our engineers are well versed and experienced when identifying and rectifying problems associated when using the incorrect, or inefficient, media. If you suspect that you are using the wrong supplies, but need an independent assessment, then our engineers can help.
High-Quality Supplies
Quality is paramount when it comes to labels and ribbons. Inferior products can lead to a host of problems, from printer damage to unreadable barcodes that slow down operations and frustrate customers. PPL offers high-quality, reliable supplies that are compatible with a wide range of printers. We provide both original manufactured supplies as well as high quality third party consumables. Using either will not invalidate any service contracts that you hold with PPL.
Custom Solutions
Every business has unique needs, and a one-size-fits-all approach often falls short. PPL excels in providing custom solutions tailored to your specific requirements. Whether you need durable labels for harsh environments or specialized ribbons for high-volume printing, PPL can deliver the right products to meet your needs.
Comprehensive Support
Beyond just supplying products, PPL offers comprehensive support. This includes troubleshooting, technical support, and maintenance tips to ensure your labeling and barcoding operations run smoothly. Having access to expert advice can significantly reduce the learning curve for new equipment and supplies, ensuring you get the most out of your investment.
Inclusive Bundles
For companies looking to streamline their operations and reduce costs, PPL offers an enticing proposition: inclusive bundles that incorporate both supplies and support. Moving your supplies business to PPL not only secures your access to premium quality ribbons and labels but also envelops you in a support structure tailored to your business's needs. These bundles are designed to offer not just the physical components of your labeling system but a comprehensive support mechanism that includes troubleshooting, maintenance, and optimization services.
Why Speak to PPL?
In a landscape where operational delays translate directly into lost revenue, having a reliable partner like PPL can be a game-changer. Speaking to PPL about your barcode ribbons and labels is the first step towards optimizing your labeling processes. Whether you're facing current issues or simply aiming to prevent future problems, PPL's combination of quality supplies, expert support, and tailored solutions can provide a competitive edge.
Moreover, for businesses considering where to source their labeling supplies, the benefits of PPL's inclusive bundles are clear. They offer a strategic approach to supplies management, one that reduces costs, streamlines support, and enhances operational reliability.
For more information about how our expertise and innovative service arrangements can help your organisation, then contact our sales team today on 01635 206700.
Common Faults that our Label Engineers Encounter
The following is a list of typical problems that our engineers encounter and have been trained to rectify:
Obstructions due to paper or label jams within the printer.
Misalignment of barcodes or incorrect barcode positioning.
Presence of lines, stripes, or marks on barcodes.
Issues with label peeling or curling.
Complications arising from ribbon wrinkles or crinkles.
Damage or cuts on platens.
Need for replacement of printheads and platens.
Absence of power to the printer.
Interruptions in the printing process.
Lack of signal transmission to the printer.
Labels becoming stuck.
Problems with feeding labels or ribbons.
Barcodes that fail to be scanned.
Printhead malfunctions.
Issues related to BarTender or NiceLabel software.
Challenges with drivers or firmware.
Mechanical issues involving gears and feeders.
Faults in the control panel.
Adverse environmental conditions, such as dust contamination or extreme temperatures.
BarTender, NiceLabel and Custom Software
Precision Peripherals Ltd (PPL) is increasingly recognized as the go-to company for acquiring BarTender, NiceLabel, or developing custom software crucial for running efficient warehouses and managing label printer operations. This recognition is not coincidental but a testament to PPL's comprehensive approach to solving the complex challenges of inventory management, logistics, and supply chain operations.
Expertise and Experience PPL's team comprises industry veterans with deep expertise in barcode and label printing technology. This knowledge is crucial when selecting the right software solutions like BarTender and NiceLabel, which are foundational to creating efficient, error-free labeling processes. PPL's experience ensures that businesses not only receive the best software for their needs but also get customized advice on how to integrate these solutions seamlessly into their existing systems.
Custom Software Development One size does not fit all, especially in the diverse world of warehouse management and label printing. PPL excels in developing custom software solutions that cater specifically to the nuanced needs of different businesses. Whether it's integrating with existing ERP systems, ensuring compliance with industry standards, or enabling new functionalities, PPL's tailored software solutions empower businesses to achieve more with their label printers.
Comprehensive Support Implementing new software or developing custom solutions is only the beginning. PPL stands by its clients long after the sale, providing unparalleled support and maintenance services. This support ranges from troubleshooting software issues to updating systems to meet evolving business needs. PPL's proactive approach ensures that businesses can always rely on their labeling and barcode systems to function smoothly.
Training and Education PPL believes in empowering its clients through education. By offering comprehensive training sessions on BarTender, NiceLabel, and custom software solutions, PPL ensures that businesses can fully leverage the power of their investment. This education extends beyond mere functionality, covering best practices in label design, data management, and system integration, which are critical for optimizing warehouse operations.
Innovation and Future-Proofing The landscape of warehouse management and label printing is constantly evolving, with new technologies and standards emerging regularly. PPL remains at the forefront of these changes, ensuring that the solutions it provides are not just suitable for today's requirements but are also adaptable for future challenges. This forward-thinking approach means investing in PPL's solutions is an investment in the future of a business.
Partnership Approach Finally, PPL distinguishes itself by viewing its relationships with clients not as mere transactions but as long-term partnerships. This philosophy means PPL is deeply invested in the success of its clients' operations, going above and beyond to ensure that the solutions it provides deliver tangible benefits and ROI.
PPL's combination of expertise, custom solutions, comprehensive support, educational resources, commitment to innovation, and a partnership-driven approach makes it the go-to company for businesses looking to purchase BarTender, NiceLabel, or develop custom software for their warehouse and labeling needs. By choosing PPL, companies can ensure that they are not just buying a product or service but are investing in a solution that will drive efficiency, compliance, and innovation in their operations for years to come.
Thinking of Buying a New Industrial Thermal Barode Label Printer?
Here are some reasons why you should speak to Precision Peripherals Ltd first.
When in the market for industrial barcode thermal label printers, it's crucial to look beyond the sticker price and consider the full spectrum of value that your purchase can deliver. Precision Peripherals Ltd (PPL) stands out as a provider that offers more than just products; we offer an experience that ensures you not only get the printer you need but also the ongoing support and service that will keep your operations running smoothly for years to come.
Expert Advice for Every Industry
PPL provides specialist advice that is second to none. We recognize the diversity of needs across different industries, and we tailor our consultations to ensure that the printer you choose is the best fit for your specific requirements. This level of customized service sets us apart from generic online retailers. So whether you are in retail, distribution, logistics, industry, warehousing, automotion, automotive or any other industry it is well worth your time speaking to us and finding out what your options are.
Comprehensive Support and Service Options
Your investment in a printer from PPL comes with the assurance of comprehensive support. Our service agreements are designed to keep your printers at peak performance, with regular maintenance checks and prompt troubleshooting support that helps avoid costly downtime.
Onsite Maintenance and Rapid Support
Understanding that downtime can be detrimental, PPL offers onsite maintenance and rapid support. Our skilled technicians are equipped to address and resolve any issues swiftly, ensuring your operations are back up and running without significant delays.
Access to Trade-In and Discount Schemes
With PPL, customers have access to trade-in offers and discount schemes that aren't typically available through online purchases. Our strong relationships with manufacturers mean that we can pass on exclusive deals and savings to you, making your purchase more cost-effective.
A Commitment to Long-Term Reliability
Our printers are sold with the promise of long-term reliability. We stand by the quality of our products and the longevity of their performance, which translates to a lower total cost of ownership for your business.
Authentic Supplies and Parts
PPL guarantees the provision of genuine supplies and parts, ensuring that your printer operates efficiently and maintains its warranty. The risks associated with third-party suppliers and counterfeit parts are eliminated when you choose PPL.
Knowledge and Training
We believe in empowering our customers with the knowledge to fully utilize their industrial printers. PPL provides training and support to ensure your team can operate the printers to their fullest potential, which is a level of service beyond what an online purchase can offer.
In conclusion, when it's time to invest in a new industrial barcode thermal label printer, speaking with Precision Peripherals Ltd first gives you the advantage of expert advice, exceptional customer service, and a partnership that extends well beyond the initial sale. With PPL, you're not just buying a printer; you're investing in a reliable cornerstone for your business's ongoing success.