Perils and Pitfalls - The Traps Within Managed Print Contracts that Bournemouth Businesses Should Understand

At Precision Peripherals Ltd, we bring over 40 years of industry expertise to Bournemouth, helping local businesses navigate the intricacies of managed print service contracts. Our commitment is to transparency and integrity, ensuring that our clients in Bournemouth are well-informed and confident in their agreements.

Hidden Costs and Fees: Some contracts may include fees that are not clearly disclosed upfront. These can include charges for delivery, installation, and even "administrative" fees that inflate the cost beyond the advertised price.

Excessive Minimum Print Volumes: Some contracts enforce minimum monthly print volumes that significantly surpass the typical needs of Bournemouth businesses, resulting in payments for unutilized services.

Long-Term Commitments: Some managed print services require lengthy contract terms that can be restrictive and costly to exit. This can be particularly challenging if a business's needs change over time, rendering the contract less suitable.

Auto-Renewal Clauses: Contracts may automatically renew for another term unless the company cancels within a specific timeframe, which can catch businesses off guard if they are not satisfied with the service or wish to change providers.

Escalation Clauses: These clauses allow for price increases at set intervals, which might not align with actual enhancements in service, impacting budget planning for Bournemouth enterprises.

Limited Flexibility: Contracts may not allow adjustments based on fluctuating business needs, such as scaling services up or down as the company grows or contracts, which can lead to paying for more than what is used.

Refinancing Scams: Be wary of sales pitches that urge you to refinance equipment and pay off existing leases. In this scam, the salesperson may promise to pay off your current finance agreement as part of the new deal but instead pockets the money, leaving you responsible for both old and new leases.

Overestimating Needs: Sales teams might encourage companies to opt for higher-spec machines or more extensive service packages than necessary, leading to higher ongoing costs.

Poor Service Levels: Low response times and ineffective problem resolution can lead to extended downtime, impacting business operations. It's crucial that service level agreements (SLAs) are scrutinized to ensure they meet the company's operational requirements.

Ownership and Return Conditions: Some contracts can have stringent terms regarding the return of equipment or end of lease conditions, which can include penalties or fees for wear and tear that is deemed excessive.

We are dedicated to supporting Bournemouth’s business community in making informed decisions. If a deal sounds too good to be true, it likely is. Precision Peripherals Ltd is here to help review and explain any contract details, driving out unscrupulous practices and ensuring you get the best possible terms. Reach out to us for guidance tailored specifically to the needs of Bournemouth businesses.