Perils and Pitfalls - The Traps That Often Come with Managed Print Contracts

For businesses in Dover contemplating a managed print service contract with Precision Peripherals Ltd, it's crucial to be aware of the potential pitfalls that are commonly associated with these agreements. Leveraging over 40 years of experience in the printing industry, Precision Peripherals Ltd is committed to ensuring transparency and fairness in all our dealings with Dover organisations, including those in the bustling areas and quiet suburbs alike.

Common Pitfalls in Managed Print Service Contracts:

• Hidden Costs and Fees: Beware of contracts that may include undisclosed fees for delivery, installation, and "administrative" charges that significantly inflate the initial cost beyond the advertised price.

• Excessive Minimum Print Volumes: It's common for contracts to impose minimum monthly print volumes that far exceed your actual usage, leading to unnecessary expenses for unused services—this is especially crucial for budget-conscious businesses in Dover.

• Long-Term Commitments: Many managed print services bind you to long-term commitments that can be restrictive and expensive to exit, posing a challenge if your business needs evolve, making the contract less suitable.

• Auto-Renewal Clauses: These clauses may automatically renew your contract, necessitating timely cancellation to avoid unwanted extensions—a critical aspect for all Dover businesses to manage.

• Escalation Clauses: Exercise caution with clauses that allow service providers to increase prices at predetermined intervals, which may be significant and often not justified by any real improvement in service.

• Limited Flexibility: Often, contracts lack sufficient flexibility to adjust services as your business grows or contracts, potentially resulting in overpayments for services that are no longer necessary.

• Refinancing Scams: Stay vigilant against sales pitches that propose refinancing equipment and clearing existing leases under misleading terms, potentially leaving you financially responsible for multiple contracts.

• Overestimating Needs: Be wary of sales teams that might advocate for more advanced machines or broader service packages than necessary, which can lead to higher ongoing costs.

• Poor Service Levels: It's essential to meticulously review service level agreements (SLAs) for response times and effective problem resolution, as inadequate service can lead to extended downtime and negatively impact your operations.

• Ownership and Return Conditions: Some contracts enforce strict terms regarding the return of equipment or end-of-lease scenarios, which can include harsh penalties or fees for perceived excessive wear and tear.

Precision Peripherals Ltd is dedicated to empowering the Dover business community to make informed choices about their print management needs. If a proposal seems overly advantageous, it likely is. We are prepared to clarify any contract details, eliminate dishonest practices, and ensure you receive the most favourable terms possible. Contact us for bespoke advice tailored to the specific needs of Dover organisations.