Perils and Pitfalls - The Traps That Often Come with Managed Print Contracts

For businesses in Buckinghamshire considering a managed print service contract with Precision Peripherals Ltd, understanding the common pitfalls associated with these agreements is crucial. With over 40 years in the printing industry, Precision Peripherals Ltd offers a wealth of expertise, committed to ensuring transparency and fairness in all our interactions with Buckinghamshire organisations, including those in High Wycombe, Aylesbury, and Milton Keynes.

Common Pitfalls in Managed Print Service Contracts:

• Hidden Costs and Fees: Watch out for contracts that might include undisclosed fees such as delivery, installation, and "administrative" charges that significantly increase the cost beyond the advertised price.

• Excessive Minimum Print Volumes: It's common for contracts to set minimum monthly print volumes that far surpass the actual requirements, leading to unnecessary expenditures for unused services—this is especially relevant for cost-conscious Buckinghamshire businesses.

• Long-Term Commitments: Many managed print services require long-term commitments that can be restrictive and expensive to terminate, posing a challenge if your business dynamics shift, rendering the contract impractical.

• Auto-Renewal Clauses: These clauses may automatically renew your contract, necessitating prompt cancellation to prevent undesired extensions—a critical aspect for all Buckinghamshire businesses to manage.

• Escalation Clauses: Be cautious of clauses that permit service providers to increase prices at predetermined intervals, which may be significant and not reflect real improvements in service or value.

• Limited Flexibility: Often, contracts do not offer sufficient flexibility to modify services as your business expands or contracts, potentially leading to overpayment for services that are no longer necessary.

• Refinancing Scams: Remain vigilant against sales pitches that propose refinancing equipment and clearing existing leases under misleading terms, which could leave you financially accountable for multiple agreements.

• Overestimating Needs: Sales teams may advocate for more advanced machines or broader service packages than needed, leading to increased ongoing costs.

• Poor Service Levels: It's vital to thoroughly review service level agreements (SLAs) for response times and problem resolution effectiveness, as inadequate service can result in prolonged downtime and hinder operations.

• Ownership and Return Conditions: Some contracts enforce stringent conditions regarding the return of equipment or end-of-lease scenarios, which can include harsh penalties or fees for perceived excessive wear and tear.

Precision Peripherals Ltd is dedicated to empowering the Buckinghamshire business community to make informed choices about their print management needs. If an offer seems overly advantageous, it probably is. We are prepared to clarify any contract details, eliminate dishonest practices, and ensure you receive the most favourable terms possible. Contact us for advice specifically tailored to the needs of Buckinghamshire organisations.